Got frustrated with my upload speeds just now, decided to try my hand at the ever-popular “complaint tweet” – really it seems like this is 90% of the traffic on Twitter:

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The immediately realized I no longer live in Seattle, and have a different provider:

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Turned out, immediately is not fast enough these days.  Literally one second later, this pops in:

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Never heard of this person.  Total shock.  Of course the only natural reply was:

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Serves me right for contributing to noise 🙂

I’ll say this, though:  that’s an amazing customer service method.  She’s just scanning all day for mentions of her company and pouncing on them to help.  Wow.  She then proceeded to tell me to check my modem’s web page for upload/download speed…

…but I think my first use of said modem is going to be to find a service with better upstream bandwidth 🙂